In addition to the test offers and the corresponding consultation, you can also get advice from us on other questions of your sexuality and health. Sexuality and well-being. Sexual and gender diversity. HIV. Sexually transmitted infections (STI). Condom use. PrEP. Protection through therapy. Sexuality and drug use. PEP. Living with HIV. Anti-discrimination counselling.

Personal consultation


The personal consultation offers you the opportunity to speak face-to-face with a consultant.

The consultation is free of charge. You can make an appointment with us by phone or e-mail.

Advice by telephone


Our consultants are experienced employees. They receive intensive training and are always up to date with the latest developments in their field. You can reach us during our consulting hours under 02241.97 99 97.

Outside of our consulting hours you can use the nationwide telephone advisory service of the AIDS Hilfe. You can reach them on 0180.33 19411 (maximum 9 cents per minute from a German landline, maximum 42 cents per minute from German mobile networks). You can reach the nationwide telephone helpline Monday to Friday from 09:00 to 21:00 and on Saturdays and Sundays from 12:00 to 14:00.

Online consulting


You can reach our free online consultation at There you will be advised by qualified employees of the AIDS Hilfe from all over Germany.

At the online consultation, you can ask your question online at your leisure. You can remain completely anonymous. Our advisors will answer your questions as soon as possible, often on the same day.

For more complicated questions, you can stay in contact with one of our advisors for a longer period of time. If you wish, you will be counseled by a member of our staff who is HIV-positive himself.

The security of your data is important to us. Our staff will treat your request with absolute confidentiality. Our offer works according to the current standards of data protection. Among other things, this includes the encryption of your data so that third parties cannot access it.